Read what our clients say about
The Housing Inspector
We are very proud of our levels of service to all parties involved in renting private accommodation and have received the following testimonials showing this.
Nazerene – Tenant
After having an informal dispute with our agent, Anne Marie upon being contacted, immediately made herself available, gave advice and mediated the situation to finalise the agreement. Had it not been for some of the pictures taken by Anne Marie certain issues would not have been resolved as it was proof for us as tenants. Anne Marie was extremely polite, professional, helpful and honest, giving both sides of the argument so we could arrive at a fair conclusion. She was easy to contact as she always replied to e-mails and telephone messages. I would most definitely recommend their services as their thorough inventory and way of dealing with issues is something all companies should take on!
Leigh – Portfolio Landlord
Since transferring our property portfolio to ……..Anne Marie has been like a breath of fresh air. It would be true to say that we have never had a property manager as good as her. Right from day one she has worked tirelessly to get up to speed on the properties, get to know us and the tenants and deal with the most pressing issues in a very efficient and easy manner.
Anne Marie cares deeply about providing a good and fair service to both tenant and landlord alike. The trust that these relationships build up allows her, and her comprehensive network of trusted and reliable tradesmen, to manage the properties so well.
Under her stewardship we feel in control of what is going on, can get things done and that the properties and tenants will be looked after and improved. Suffice it to say that we are very happy indeed to have Anne Marie looking after our property
Shirley Clarke – The Lets Group
“I rate this company 10 out of 10 as I have not met such a professional company as this one, if I need an inventory doing at short notice then they are willing to do this for me, I have used this company for many years and will continue to do so, all the staff are very polite and always there to answer any questions I may have”
Stephanie – Portfolio Landlord
In Anne Marie Taylor I have found a person with a unique set of skills to manage the day to day problems of clients and tenants.
Minor problems like a cracked window and major problems like gas leaks and floods are all dealt with promptly thanks to Anne Marie’s comprehensive contact list of tradesmen with whom she has worked for many years and knows she can trust.
With Anne Marie’s comprehensive knowledge of letting regulations along with her even-handed professionalism and integrity, I know my tenants are treated respectfully and my property is in safe hands.
Florian – Tenant
Thank you very much for the quick delivery of the check out report ….. I am extremely thankful for the proactive, fast and professional manner in which you have completed the check out report and dealt with my uncertain schedule.”
“It had been a worry on my mind before you first phoned me. I felt that the issue was handled in a fair manner which had not been the case with any of my previous landlords or agencies.
Thank you very much ………..
Dal Singh – Kilostate Estate Agents
“In this day and age, service counts for everything. We at Kilostate pride ourselves on the level of our in house service. When having to outsource, it can be difficult to bring on someone that reflects your vision and delivery.
I am so pleased to have met Anne Marie whom I find pleasant, reliable, competent, professional and sincere. Even more, going the further distance when needed, by which she has helped us out many of times on short notice appointments which I’m sincerely grateful and apologize simultaneously for making her work out of hours.
Oh, and did I mention how detailed the reports are…. excellent…. excellent…excellent! Truly happy to have Anne Marie represent us and recommend her to everyone. Anne Marie is a solid link to have in your business chain.”
Lynda – Portfolio Landlord
As an experienced landlord, I can say that this was the most thorough and professional service I have had. I now use them to do all my pre and post tenancy checks and use their mid-term checking service. Thoroughly recommend.